1. Rosalie M Dahlvang
    May 20, 2017 @ 7:29 pm

    I am trying to print from my Chromebook with and HP printer. My computer is telling me that the HP is detected and ready to print. It also tells me the email is printing, but it is not.


    • James
      October 16, 2017 @ 6:26 pm

      How did you set up the printer? Google Cloud Print? HP Print for Chrome? Chrome OS Settings? (that last one is new and doesn’t work very well yet)


  2. john
    June 10, 2017 @ 3:07 pm

    set printer up and is registered and printed off test pieces,but how do i print my actual documents?just going round in circles and all im getting is the instructions on how to set up printer. no instruction on how to actually print after this.


    • admin
      July 5, 2017 @ 11:46 pm

      ctrl P like every other computer ever


      • John Catterall
        October 16, 2017 @ 6:06 pm

        you Admin with respect are giving duff info…..there is a problem getting certain printers to work with Chromebooks …telling people CTR P is you either giving out false info , having a lack of Chrome OS experience , or trying to be clever……the way to work round it is to install Brother iPrint&Scan onto your Chromebook ,,,,then use that to print….and ignore smart alecs like the poster “admin”


        • James
          October 16, 2017 @ 6:19 pm

          It’s not false information at all. If you want to print something, hit ctrl P. It’s like that on Windows, Mac (maybe command P?) Linux, and Chromebooks. Ctrl P, it’s pretty universal.

          You don’t have to install “Brother iPrint & Scan” just open the document and hit ctrl P. It’s really that simple.

          Speaking of having a lack of Chrome OS experience, how exactly is somebody supposed to install Brother iPrint & Scan on a Chromebook? That’s an Android app, and most Chromebooks do not allow the installation of Android apps.

          Also what if they don’t have a Brother printer?


          • John Catterall
            October 16, 2017 @ 7:22 pm

            okay ..go ahead giving duff advice …and buy a chromebook to learn about their little anomalies…l will return to see your advise and see yet more people having difficulties because they listened to you…….the timescale for ALL CHROMEBOOKS to use Android and Google apps is already under way…….l have 2 brother inkjet printers and 2 HP lasers ……a Chromium OS build PC and an Acer R11 and they all run happily but not using Ctrl P ..that just gives the Save as choice and the change button takes you to a dialoque box that attempts to help you install a printer……………


          • James
            October 16, 2017 @ 7:31 pm

            If you don’t see the printer when you click “Change” then you haven’t followed any of the steps on this website and you’re not setup with Google Cloud Print, or the HP Print for Chrome app.

            If you’re setup with Google Cloud Print, or the HP Print for Chrome app (which is what this entire tutorial is all about) then you will see your printer when you hit CTRL P.

            I’m a Top Contributor in Google’s Chromebook Product forum. I have nothing but Chromebooks/Chromeboxes in my house. I’ve used Chromebooks for several years now. I know what I’m talking about.

            “the timescale for ALL CHROMEBOOKS to use Android and Google apps is already under way…”

            First of all, what’s a “Google app”? That’s new to me.

            Secondly, not ALL Chromebooks will be able to use Android apps. There are many models not on that list you shared, and there’s no telling how long it will take for all those models on that list that say “Planned” to gain access to Android apps, so telling people to install an Android app to help them print, without first verifying if their Chromebook will even allow the installation of Android apps is, what do you call it…”duff advice”.

            Google Cloud Print works with EVERY SINGLE CHROMEBOOK no exceptions. The setup is different for each make/model, unfortunately, but there’s nothing I can do about that. But once it’s setup, it works exactly the same on any computer. CTRL P.

    • Kathleen Lampley
      July 15, 2017 @ 1:36 am

      I’m having the same problem , it never actually says print only save ! I’m so confused and I did press control p same thing happens


      • James
        October 16, 2017 @ 6:27 pm

        Where it says “Save” there should be a button that says “Change”. Click that and select your printer


  3. geoffrey young
    September 22, 2017 @ 11:31 am

    if you look under where it says save you should see change ,click on this, and you should see your printers name hope this works for you.


    • John Catterall
      October 16, 2017 @ 6:08 pm

      it doesnt work like that on the Chromebook Geoffrey …unless it is installed correctly or by the method l outlined above


  4. Georgi
    February 6, 2018 @ 3:26 pm

    Chromebook asus…meets Epson artisan 710…
    ‘Ethernet’ under the wifi symbol is illuminated.
    Printed test page and the IP’s are matching and it looks like a go, but when I click Cntl P..it says it is printing 0%
    it is followed by an ‘error printing’ pop up
    When I click the ‘get help’ link it takes me back to Google Cloud Print.
    I am not techy and just need this for a kids who create.
    What am I missing? will I be able to use this printer with my Chromebook?
    Your knowledge will be gratefully appreciated.


  5. Robert Marriot
    February 12, 2018 @ 8:16 pm

    I am using an Asus C202 chromebook and bought a Kodak Verite 55W Eco printer for it, but can’t make them connect using instructions on the KV support site. The printer has no LCD screen, which apparently would help, and on-line “help” says it cannot load a chrome driver(whatever that is) so it will not work. Is there a way to do this or is it forever worthless?


    • James
      February 12, 2018 @ 9:48 pm

      probably a lost cause. Your best bet is to buy an HP, or an Epson, or any Canon printer that has an LCD screen and the Google Cloud Print logo on the box.

      Or, if you have a Windows computer, set it up on that computer however the instructions say to, and then open Chrome on that Windows computer, go into settings and add the printer to Cloud Print. Then you can print to it from your Chromebook as long as your Windows computer is powered on and connected to the internet.


  6. Paul Gregory
    July 22, 2018 @ 5:46 pm

    i have just purchase a acer chromebook and my kodak espc315 printer will not print even though the chromebook is saying it has, i have even connected my printer via usb


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